| GENERALIZED
FEATURES FOR MOST ACCOUNTS: |
Hosted on Top-Quality Servers
Our servers are built from the
ground up to be reliable, super-fast, flexible, and
fault-tolerant. We use Intel Celeron, Pentium II , &
Pentium III CPUs. 21 Web Street Unix servers run the Red
Hat Linux™ operating system. Unix web server software is
the latest release of the Apache web server software (see http://www.apache.org/),
the #1 choice of servers world-wide (see Survey
Results). Our connections to the Internet
include multiple redundant T3 connectivity thru three
major backbone providers, Qwest™/Icon™ and PSINet™.
Our Network Operations Center (NOC) is monitored 24 hours
a day, 7 days a week, to maintain near-zero down times.
Static IP Address
A static IP address means the IP address (the number of
your site) never changes. Most ISP providers use virtual
IP addressing, which means the IP number is shared amongst
all users on the server. Your site is only browse able via
the domain name in such cases. A static IP address
provides your site with a never-changing solid address,
which allows you to use it when FTPing files, pinging your
site, etc. The only disadvantage of a non-static IP, is
that browsers older than version 1.0 cannot access the
site (less than .025% in usage), and the site cannot have
additional "user ftp accounts". Once in awhile,
your static IP may change, but this will not happen unless
we are moving your accounts to another server, or during
network upgrades. Please review the hosting packages to
see which 21 Web street hosting packages come with Static
IP addresses.
Unlimited Hits/Visitors
Most hosting providers give you a limit on how many
visitors can come to your site every month. If your
visitors go above this limit, you would be charged a fee
for each visitor hit above this. 21 Web street does not
believe in punishing our customers for their site's
success, especially when it's not really within their
control. We keep our connections to the Internet wide
enough to handle almost any web site, no matter how
popular. We hope every customer has the 'problem' of too
many hits to their site, as this is usually the measure of
success! If our pipe to the Internet becomes near capacity
because of successful busy sites, we just open it wider,
as needed. Bandwidth to your site will never be a concern
you have to worry about! 21 Web street allows generous
portions of bandwidth with your site every month. Please
review the hosting packages to see how much bandwidth is
available with each 21 web street hosting package.
Accounts that go over that usage level will be charged the
current rate per Gigabyte over their monthly allocation.
Unlimited Email Aliases,
Forwarding
An Email alias means if you send mail to webmaster@yourname.com,
that address is aliases to whomever needs to receive it.
It can be one person or multiple people, however you need
it structured. Email forwarding is when you have an email
account on another server, like your dial-up ISP. In this
case, an address like 'sales@yourname.com' is directed out
(forwarded) to another server, so you receive it like your
other email.
21 Web street gives you direct control of your email
aliases, forwarding and auto responders. All email can be
configured with the click of a few buttons thru your 21
Web Street Browser Control Panel. And don't forget, you
have unlimited aliases and forwarding, unlike almost every
other hosting provider. 21 Web street does not charge you
anything, no matter how many you need!
Unlimited Auto responders
An auto responder is similar to an alias, but it also will
send an automatic reply back to the sender. So, when you
send email to 'sales@yourname.com', our email server will
send an email back to you automatically, containing the
text you specified. It also sends the message to sales@yourname.com,
so you can respond if it looks like I need to. This is
controlled via the 21 Web street Browser Control Panel as
well. And again, unlike most of our competition, it's
free, and unlimited.
Unlimited CGI Access
CGI scripts (Common Gateway Interface) are used to provide
things like counters, form responses, guest books, and
many other things. The difference at 21 web street is we
give you full CGI access, you don't have to wait around
for us to 'approve' your scripts. You can write your own,
install someone else's, or have us install one of our
scripts for a nominal fee. And if you create a 'bad'
script that uses too much system resources, don't worry,
we have a system monitor that will keep your CGI under
control. We offer cgi script installation like counters,
form processors, and more. You can also install any other
CGI script to do things like banner rotators, mailing list
managers and anything else you want. You have unlimited
use of the CGI bin and you can do as you wish on it.
Unlimited Real Audio/Video
Serving
When Real Audio first came out, it required an audio
server to be installed on the web server. This was
because Real Audio wanted to charge for each 'stream', or
visitor, that wanted to hear some cool music. Well,
the Internet community didn't like that too much, and
people started writing competing audio streaming
technology that didn't require a server! Well, to
compete, Real Audio now does not require a server, and
even you can use their tools to create streaming audio
over the Internet.
Unlimited Secure Server Access
Encryption is very important when taking credit card
numbers, or posting personal or confidential information
over the Internet. Although it's way more likely for
someone to steal your credit card number when you order
over the telephone, we still offer you full, unlimited
access to our secure server. By using our server's
certificate, you save hundreds of dollars because you
don't need a certificate of your own. And, we don't charge
extra for this, because we're not getting charged for the
transactions! We also offer the option to install you own
personalized SSL Certificate. Visit other hosting sites
and see how much they charge if you want full SSL secure
server access! A lot!
Telnet/FTP Account
Every web site has a Telnet/FTP account included, so you
can log in with your user name and password, and update
your site anytime you like, 24 hours a day, 7 days a week.
You can even setup additional user FTP accounts* for your
site if you have multiple people updating subdirectories
and you need control over who has access to what. You can
telnet in to create and test CGI scripts, or use FTP to
transfer your web site files. Individual email (POP3)
users can telnet in and use "pine" to check
their email.
* Not available on IPless based accounts
Anonymous FTP Server
We setup an anonymous FTP server for your site, so you can
publish files or other information, and even accept
incoming files anonymously. While other providers may
charge for this service, we provide it as a standard
feature! This features comes pre-set up, but can be
disabled if you require such.
Account Stats
Some providers give you access to your raw log files. Some
providers create a text report that summarizes this
information showing how many people visited you site this
week or month, and what the most popular pages were. And
some providers charge you for a graphical representation
of these log files, which is much easier to understand. 21
Web street provides you with full text and graphical
stats, for free! The stats provide a up-to-the-minute
statistics in heavy detail of all the access to your site.
21 Web street also provides you with access to your actual
log file upon request.
Microsoft® FrontPage™
Support
We offer Microsoft® FrontPage™ support, and have had
Microsoft® visit our site to verify our FrontPage™
Extension support! We offer FrontPage™ to you, with zero
setup fees or monthly storage fees, as a service that
helps differentiate us from our competitors. While
FrontPage™ does take up additional space and we must
configure FrontPage™ for you to use on our server, we
believe it's worth the trouble, because FrontPage™ makes
designing a full-featured web site pretty easy compared to
hand-coding this stuff! Which means our customer's that
want to use FrontPage™ will probably value this feature
a lot. FrontPage™ 1997, 1998 & 2000 editions
supported. Don't forget, we offer FrontPage™ extensions
at no extra charge upon request!
HTTP Password Protected Pages
We again give you full control over setting up password
protected directories, and what kind of error messages it
displays. You can set up a password protected directory
that only you or your family can view, like family photos!
This is an important feature if you are setting up a
membership site, and only want to allow visitors with
valid passwords to enter a specific part of your site.
Scripting Languages
Unix: We support various languages for CGI and database
development. Perl is the dominant language for writing CGI
scripts (Version 5.05x installed), MySQL is a relational
database system. 21 Web street supports most standard
languages, like HTML, VRML, Java, C++, TCL, Python,
JavaScript, PHP3. 21 Web street will install most
additional modules if you require such.
Server Side Includes
Unix: Server Side Includes are special HTML files that get
read and processed by the server before being transmitted
to your browser. They usually have an extension of .shtml
instead of .html. When the file is read in, the server
searches for any commands it recognizes, and does things
like search-and-replace, file insertion, or execute a CGI.
The output of any SSI command is merged into the HTML
page, and then delivered to your browser. It is similar to
including JavaScript, but is not browser dependant, and
can do many things that are specific to server functions.
Browser Control Panel
You have all the control over your website and features**
right in front of you. You do not have to wait for our
Support Team to set up an email account or auto responder
for you. Just log in to your Control Panel thru any
browser, with your current username and password, and
manipulate your entire account. Check your stats, setup
email forwards and auto responders and alot more.
Unlimited Technical Support
21 Web Street offers unlimited Technical Support via
email, phone, & ICQ (Real Time Chat & Messaging) (ICQ#63688794)
to all of our clients... An Online User Manual is
available and quite detailed. 21 Web street provides
24/7/365 Toll-Free Technical Support at 1-877-495-5172.
Sometimes even when you've read the F.A.Q. three times and
it looks right, something can still not work for a small,
non-descriptive reason. That's when you email us, the
"experts", to take a look. Don't hesitate to ask
us questions, we are always happy to help you. That's what
we're here for, to help you...
Internic Fees/Domain Registration
ICann is the official keeper of domain names in the .com,
.net, .org, .gov, and .edu top level domains. They
process, approve, and deny the registration of these
domains, and they charge a small fee for doing so, in a
futile attempt to slow down the 'gobbling' up of every
cool domain name under the sun. 21 Web street currently
charges $50 total for the first two years, and $25 per
year after that. This fee covers a new registration, and
an unlimited number of transfers between web providers. If
your domain name changes hands, then it is considered to
be deleted by the old owner, and newly registered by the
new owner, which again must pay the $50 for the first two
years. It also covers updates to the contact database,
which stores the names and addresses of domain owners. You
will receive a separate bill for new domain registrations,
and a separate invoice from us for the hosting services we
provide. You may be billed by 21 Web Street for the
new registration, or directly from an ICann Registrar,
depending on 21 Web street's current registration
partners. If you are simply transferring a domain from
another web hosting service, you need not pay to transfer
the domain to the 21 Web Street service.
We also accept all foreign globally viable domain names.
For example:
You will have to register these with the foreign NIC
service in your country, for we cannot be expected to
speak all these languages. However, we will supply you
with all the information that you need to register the
domain name.
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